FAQ

What are your ingredients?

Greenix Eco-Friendly Products main ingredients are enzymes and plant oils. Enzymes are naturally occurring proteins that facilitate chemical reactions. Just as enzymes in human saliva break down food on contact to aid in digestion, they break down an insect’s outer shell, causing it to die.

All of our enzymatic products are:

• Formulated with naturally occurring enzymes

• Organic and biodegradable

• Non-toxic and free of pesticides and harsh chemicals

• Safe for pregnant and nursing women, children and domestic animals

• Unscented, gentle pH balanced formulas

• Our Plant oils are derived from Thyme, Rosemary, Wintergreen and Sesame Oils

 

Greenix also uses natural ingredients such as citronella and peppermint oil.

​

Where are your ingredients sourced? Is Greenix made in the USA?

Greenix products are manufactured in the U.S with ingredients that are sourced worldwide.

​

Does Greenix contain any animal products or by-products?

Our products do not contain any animal ingredients, products or by-products.

​

Do any Greenix products contain nuts or nut oils?

Our products do not contain any nuts or nut oils.

​

Is it safe for me to use Greenix products while I am pregnant/nursing?

Greenix uses only all-natural enzymes with no evidence of toxicity, it is perfectly safe to use while pregnant or nursing.

​

Should I be worried if my child puts his hands in his mouth after I spray or wash them with Greenix personal care products?

It is fine if a child puts his/her hands in their mouth after using Greenix, as Greenix is non-toxic.

​

What should I do if my child swallows or gets Greenix in his/her eyes?​

Greenix Eco-Friendly Products is as gentle as mild soap. If your child somehow manages to drink a quantity of Greenix  you should give him/her some water. In the unlikely event your child shows signs of distress please contact your physician. For accidental sprays in the eyes, you can flush with cool, clear water. Your child’s reaction in both cases should be similar to a very mild soap.

​

I have/my child has eczema/dermatitis. Will Greenix products irritate that condition?

Greenix products are safe for sensitive skin, including eczema and dermatitis. 

​

How do I know what the expiration date is for my Greenix personal care product?

All Greenix products carry an expiration date stamped on them. You will generally find it on the bottom or bottom edge of our products.

​

My Greenix product was frozen (or got really hot). Is it still good?​

Yes, it’s still good (though we really don’t recommend leaving your Greenix in extreme heat/cold conditions!). If frozen, you should allow the product to warm slowly at room temperature (do NOT heat in a microwave, etc.).

​

Do you make unscented versions of your products?

Some of our products are unscented.

​

I’d like to distribute/sell Greenix. Who do I speak with about that?

Contact us at greenixecofriendly@gmail.com

​

I’m interested in Greenix for my institution. How do I get information to share with the teachers/administrators/PTA? What about pricing for schools?

Learn more on our institutional and commercial customers at greenixecofriendly@gmail.com

​

Do you offer private labelling?

Yes we do, please email us at greenixecofriendly@gmail.com

​

I am interested in working for (or interning with) Greenix

When we have job openings we will post them on our careers section, so keep an eye out there for jobs.

​

Is Greenix Eco Friendly Products a publicly traded company?

Greenix Eco-Friendly Products Company is currently a privately held subsidiary of Earth First Inc

.

I’d like to speak with someone about advertising/PR/media

Please send your inquiry to greenixecofriendly@gmail.com. If we find it to be a good fit for our needs we’ll get back in touch shortly.

 

Which credit cards can I use? Are there other payment methods available?​

We accept Visa, MasterCard, and American Express as well as payments via PayPal (which can be billed to your checking account as well as various other forms of payment – please see PayPal’s website for further information).

​

I’m having trouble completing my order online – what do I do?

Please send us an email to greenixecofriendly@gmail.com. Include a brief description of what is happening and tell us what the error message is (if there is one) that you are receiving.

​

How do I cancel my web store order?​

Please email us at greenixecofriendly@gmail.com . We will do our best to cancel your order before it enters the fulfillment cycle. Once fulfillment begins, we are unable to cancel orders.

​

Do you offer private (white) label opportunities?

Yes. If you are interested in purchasing private (white) label products from Greenix, please fill out the questionnaire located on the Private Label page of this website.

​

Do you sell wholesale?

Yes. We offer special prices for wholesale customers. We supply wholesale orders to various customers such as institutions, hotels, office buildings, and large distributors. All potential customers must first fill out our questionnaire found on our wholesale section of this website.

​

Can you make custom formulas?

Yes. We can alter our current products or create something brand new to meet your needs. Whether it is a question of changing consistency or color, or developing a new cleaning or extermination product- we can help you turn your idea into a reality.

​

Will you help us with business operations?

Yes. We want you to be successful with your venture. We can advise you on any product questions and will also put you in touch with various companies who will assist you in website development, product marketing and distribution, as well as label or any other design work you will need.

​

Do you have case pack quantities for your products?

Yes, this is product specific, please contact greenixecofriendly@gmail.com for more information.

​

Do you have a minimum reorder amount/value?

Yes, this is product specific, please contact greenixecofriendly@gmail.com for more information.

​

Do you offer free shipping at a certain volume?

Yes, over 2 pallets, please contact greenixecofriendly@gmail.com for more information.

​

Do you offer further discounts at a certain volume?​

Yes, this is product specific, please contact greenixecofriendly@gmail.com for more information.

​

Do your products have UPC codes?​

Yes.

 

After we place an order for a product that is in stock, what is typical lead time to ship a product?​

1-3 Business days. Usually ships the same day if order is received before 3pm.

​

Can you ship using the customer's UPS, Fedex, or other shipping accounts?​

Yes, we can use any shipping account.

​

Are any of your products considered hazardous materials? If so, which ones?

None of our products are hazardous.

​

We provide the following for shipping purposes:

• PO on box exterior

• Packing slips in each box

• PO listed on the packing slips

• Advance notification of incomplete shipments

• Backorders

• Packing materials (we usually use peanuts)